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It has been two years since Markus Hofmueller took over the management of a bakery from his fellow German compatriots, saying he made a good decision. Bach's Bakery, located in Changsha, Central China's Hunan province, is popular among the locals for hiring bakers with hearing impairments. Hofmueller always believed that running the bakery was a good opportunity to learn about management, finances and customer service, he says. "I am busy every day. We start at 7 am and I spend most of the time in the office and leave the bakery to the chefs," he adds. ▲ German manager Markus Hofmueller organizes a pop-up bread stall at a local museum in Changsha, Hunan province, in June last year. Photo provided to China Daily In the first year, he spent a lot of time in the kitchen, but believed interpersonal relations were the key to the bakery's success. All enterprises can face tension among the employees, so ironing out difficulties and overcoming issues is crucial. The bakery's employees are
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