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点击上方蓝色字“ Sky的安全观 ”关注我们 --本篇文章，免费阅读-- 4 Context of the organization 组织环境/4.3 Determining the scope of the service management system 确定服务管理体系（SMS）的范围 The organization shall determine the boundaries and applicability of the SMS to establish its scope. 组织应确定服务管理体系（SMS）的边界及其适用性，以建立其范围。 When determining this scope, the organization shall consider: 在确定范围时，组织应考虑： a) the external and internal issues referred to in 4.1; a) 4.1中提到的外部和内部事项； b) the requirements referred to in 4.2; b) 4.2中提到的要求； c) the services delivered by the organization. c) 组织交付的服务。 The definition of the scope of the SMS shall include the services in scope and the name of the organization managing and delivering the services. 在服务管理体系（SMS）范围定义过程中，应将服务，以及管理和
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