【本篇免费】ISO/IEC 20000-1: 2018 标准详解与实施（3）1 范围/1.2 应用

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点击上方蓝色字“ Sky的安全观 ”关注我们 --本篇文章，阅读免费 -- 1 Scope 范围/1.2 Application 应用 All requirements specified in this document are generic and are intended to be applicable to all organizations, regardless of the organization’s type or size, or the nature of the services delivered. Exclusion of any of the requirements in Clauses 4 to 10 is not acceptable when the organization claims conformity to this document, irrespective of the nature of the organization. 在本文件中明确的所有要求是通用的，其旨在对所有组织适用，不论组织的类型或大小，或交付服务的性质。不论组织的性质，当其按本文件实施服务管理体系（SMS）时，均不能排除条款４至条款10的任何要求。 Conformity to the requirements specified in this document can be demonstrated by the organization　itself showing evidence of meeting those requirements. 组织可以自身证实本文件中明确要求的符 ………………………………