【前10篇免费】ISO/IEC 20000-1: 2018 标准详解与实施（31）8.4.1 服务的预算和核算

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点击上方蓝色字“ Sky的安全观 ”关注我们 8 Operation of the service management system 服务管理体系的运行/8.4 Supply and demand 供给和需求/8.4.1 Budgeting and accounting for services 服务的预算和核算 The organization shall budget and account for services or groups of services in accordance with its financial management policies and processes. 组织应根据其财务管理的策略和流程对服务或服务组团做出预算和核算。 Costs shall be budgeted to enable effective financial control and decision-making for services. 应对成本做出预算，以便对服务做出有效财务控制和决策。 At planned intervals, the organization shall monitor and report on actual costs against the budget, review the financial forecasts and manage costs. 组织应，按照策划的时间间隔，并对照预算，监视和报告实际成本，评审财务预测和管理成本。 NOTE Many, but not all, organizations charge for their services. Budge ………………………………